The first is to go to Settings > System > Storage > Temporary Files > Delivery Optimization Files. As we mentioned above there are three different ways you can go about solving this problem. If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered. Solution 1: Can’t delete or uninstall Games from Game Pass.

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You'll have access to your subscription until it expires.Īs a Microsoft 365 subscriber, you can contact support for free to get help with account and billing issues. If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on.įollow the prompts to turn off recurring billing. If you see a Turn on recurring billing link, it means recurring billing is already turned off. Otherwise, you'll have access to your subscription until it expires. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. You might be given the choice to get a refund for unused time. If you see a Cancel link, choose it to cancel the subscription. If you see a Turn off recurring billing link, choose it to turn recurring billing off. On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. If prompted, sign in with the Microsoft account email and password associated with your Microsoft 365 subscription.

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